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A Deposit ensures an agreed upon Project start date, subject to timely receipt of text & materials from client.
If client cancels after the initial deposit has been accepted, the deposit is non refundable. There are exceptions.
The Studio has a minimum setup/order fee of $25.00
Clients need to provide extra material allowance for hand written calligraphy. For example, Please include an extra 20 envelopes for every 100. All extras will be returned.
Use of metallic ink will have a additional cost.
Paper type & color must be established before an order is accepted. Papers with porous, metallic & glossy surfaces can cause problems for printing on. It may result in change the project's cost.
Clients are responsible for all shipping fees. Completed orders will be shipped using a trackable shipping service and the shipping total will be added to the final invoice.
Turnaround time will be estimated on a case by case basis.